At Amarin.ug ("Amarin", "we", "us", or "our"), operated by Joblu Technologies LTD in Uganda, we respect your privacy and are committed to protecting your personal data in accordance with the Uganda Data Protection and Privacy Act, 2019 and applicable international data protection standards.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://amarin.ug, purchase our cultural apparel, jewelry, or Kwara furniture, or communicate with our customer support team.
1. Information We Collect
We collect personal information that you voluntarily provide to us when placing an order, creating an account, subscribing to our newsletter, or contacting customer support. This includes:
- Personal Identifiers: Full name, phone number, physical delivery address, city, and email address.
- Transaction & Order Details: Items purchased, order history, invoice reference numbers, and custom tailoring or bespoke measurements.
- Payment Information: Mobile Money transaction references, phone numbers registered for MTN/Airtel MoMo, and encrypted card authorization tokens (processed via Pesapal and Flutterwave).
- Technical Data: IP address, browser type, device type, operating system, and browsing activity collected via cookies.
2. How We Use Your Data
We process your personal information strictly for legitimate commercial purposes, including:
- Fulfilling, processing, and delivering your orders locally across Uganda or internationally via express courier (Posta Uganda EMS, DHL, FedEx).
- Processing payments, issue receipts, and verifying payment transactions.
- Communicating order status updates, shipment tracking IDs, and customer support responses via SMS, WhatsApp, or email.
- Improving site functionality, catalog curation, and user experience.
- Sending promotional marketing communications (only if you have explicitly opted in).
3. Payment Security & Mobile Money
Your financial security is paramount. Amarin.ug integrates PCI-DSS compliant payment gateways (Flutterwave and Pesapal) to process all payments:
- Mobile Money (MTN / Airtel): When you pay via MoMo, your phone number is transmitted securely to trigger a payment prompt on your handset. We never see or store your Mobile Money secret PIN.
- Credit/Debit Cards: Card details are processed directly by authorized payment gateways under 256-bit SSL encryption. Amarin does not store raw credit card numbers on its web servers.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to store session data, remember items in your shopping cart, analyze website traffic, and personalize content. You can manage cookie preferences directly in your web browser settings; however, disabling strictly necessary cookies may impact your ability to complete purchases on the site.
5. Sharing & Disclosure of Information
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We only share information with trusted third-party service providers necessary to operate our platform:
- Logistics Partners: Courier companies and delivery drivers responsible for transporting your package to your specified physical address.
- Payment Gateways: Licensed financial technology partners facilitating MoMo and card settlements.
- Legal Requirements: Statutory bodies or law enforcement authorities if mandated by Ugandan laws or legal proceedings.
6. Data Retention & Security
We retain your personal order records only for as long as necessary to fulfill legal, tax, and accounting requirements under Ugandan commercial law. We employ physical, organizational, and electronic safeguards—including SSL certificates, firewalls, and restricted database access—to protect your information against unauthorized access, loss, or alteration.
7. Your Data Protection Rights
Under the Uganda Data Protection and Privacy Act, 2019, you have the right to:
- Request access to the personal data we hold about you.
- Request correction or updating of inaccurate or incomplete personal records.
- Request the deletion or removal of your personal account data (subject to statutory legal retention duties).
- Opt-out of direct marketing communications at any time by clicking the "Unsubscribe" link in our emails or contacting our support team.
